A Boston Consulting Group study reveals Indians are notably optimistic about AI’s impact on work, with 54% confident and only 13% anxious. Globally, confidence has risen to 42%, but worries persist, highlighting the dual reactions to AI’s transformative potential.
Jeff Walters, BCG Managing Director, emphasises the need for effective change management amid these shifts, stressing that human responses to AI pose challenges beyond technological adoption.
In India, 88% foresee significant job transformations due to AI, with over half anticipating job loss within a decade. This dichotomy, notes BCG’s Sylvain Duranton, reflects GenAI’s profound impact and the mixed sentiments it evokes.
The survey underscores a global trend towards integrating AI tools, with 64% of leaders already implementing GenAI to reshape their organisations. Notably, Indian frontline workers lead in AI tool adoption, leveraging it nearly twice as much as the global average.
Training disparities also emerge, as more Indian frontline workers (53%) than managers (47%) feel adequately prepared for AI’s job implications, contrasting with lower global training rates.
Moreover, those using GenAI report significant time savings, with 58% reclaiming up to five hours weekly for strategic or experimental tasks.
The report, titled ‘AI at Work: Friend and Foe,’ draws insights from over 13,000 respondents globally, highlighting AI’s evolving role in the workplace across diverse regions and sectors.
